Privacy Policy

At Petrie Property Maintenance and Handyman (PPM), we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services or visit our website.

1. Information We Collect

We collect personal information from you when you:

• Visit our website

• Contact us via phone, email, or through our website

• Engage our services or request a quote

The types of information we collect may include:

• Your name, address, phone number, and email address

• Details related to your property or project requirements

• Any other information you choose to provide when you contact us or request our services

2. How We Use Your Information

PPM uses your personal information to:

• Provide and manage our services

• Respond to inquiries and requests

• Send quotes, invoices, and other communications related to your project

• Improve our website and customer service

• Comply with legal obligations

We may also use your information to send you promotional materials or updates about our services if you have given your consent. You can opt out of these communications at any time.

3. Sharing of Information

PPM will not share, sell, or rent your personal information to third parties unless required to do so by law or to protect our rights. We may share your information with:

• Service providers or subcontractors involved in your project, but only as necessary to complete the work

• Legal authorities or government entities if required by law

4. Data Storage and Security

We take the security of your personal information seriously and implement industry-standard practices to safeguard your data. Your personal information is stored securely and is only accessible by authorized personnel.

Despite these precautions, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security. However, we are committed to maintaining robust security measures to protect your data.

5. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and to understand how visitors interact with our site. Cookies are small text files that are stored on your device when you visit a website. They help us to:

• Analyse website traffic and user behaviour

• Improve website performance and functionality

You can control how cookies are used by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information

• Request the deletion of your personal data, subject to certain legal obligations

• Object to the processing of your data for marketing purposes

• Withdraw your consent to receive marketing communications at any time

To exercise these rights or if you have any questions about how we handle your personal data, please contact us using the details provided below.

7. Retention of Information

We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected by PPM. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of those sites before providing them with any personal information.

9. Updates to This Privacy Policy

PPM may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

PRIVACY POLICY

PRIVACY POLICY